Where Your Items Actually Go
We don't just "get rid of stuff." Every load is sorted to keep usable items circulating in Whangārei and Northland – and waste out of landfill.
When you book ResetHQ, part of what you're paying for is our commitment to sort responsibly. We take the time to separate donations, recycling, and waste so that items find their next home rather than ending up buried.
Here are the local organisations and facilities we work with.
Community & Emergency Support
We prioritise these services when we find high-quality essential items (furniture, whiteware, baby equipment) because they go directly to whānau in crisis.
Women's Refuge Whangārei
Supports women and children escaping family violence. They often need furniture and household goods to help families start over in safe housing.
Tai Tokerau Emergency Housing
Supports whānau experiencing homelessness across Northland. Donated goods help furnish emergency accommodation and transitional housing.
How we handle these donations
We contact these organisations first to check their current needs. We prioritise dignity — only clean, safe, and fully functional items are offered to families in crisis. We never share photos or locations of refuge deliveries.
Charity Partners & Op Shops
North Haven Hospice Shops
Funds palliative care across Northland. Great for clothing, books, and general household items.
The Salvation Army Family Store
Funds social services and food banks. Accepts furniture, clothing, and toys.
Habitat for Humanity ReStore
Funds affordable housing projects. Excellent for building materials, tools, and large furniture.
SPCA Op Shops
Funds animal welfare services. Accepts general household goods and furniture.
Recycling Facilities
We use approved Northland facilities to ensure materials are actually recycled, not just dumped.
Whangārei Re:Sort
- ✓ Scrap metal
- ✓ Cardboard & Paper
- ✓ Glass bottles
- ✓ Plastics 1, 2, 5
- ✓ Whiteware & E-waste (Fees apply)
Marsden Metals Group
For large volumes of scrap metal from garage or shed clear-outs.
- ✓ Steel & Iron
- ✓ Copper & Brass
- ✓ Car batteries
- ✓ Aluminium
What Can't Be Donated?
Some items cannot be accepted by charities due to safety or hygiene regulations. When we encounter these, we dispose of them responsibly.
- ✕ Stained/damaged mattresses
- ✕ Broken appliances
- ✕ Hazardous chemicals
- ✕ Medical waste
Ready to clear your space responsibly?
When you book ResetHQ, you're supporting a network of local charities and recycling services across Whangārei.
Get a Quote*Partnerships are based on current donation policies and availability. We work with these organisations regularly but cannot guarantee acceptance of all items. We always confirm donation suitability before delivery.